1. Cancellation
Requests to cancel a service or transaction may be accepted only before processing, subject to the applicable service terms.
2. Refunds
Eligible refunds will be processed to the original payment method after verification. Processing times may depend on banks and payment providers.
3. Non-Refundable Charges
Government fees, bank charges, third-party charges, and services already completed or processed may be non-refundable.
4. Failed Transactions
If a payment is successfully debited but the transaction fails or is not completed, the amount may be refunded after verification, subject to applicable banking and payment-provider procedures.
5. Fraud & Compliance
Transactions suspended or rejected due to fraud, KYC/AML, regulatory, or legal requirements may be subject to additional review and may not qualify for an immediate refund.
6. Contact
For refund or cancellation requests, please contact PayRedoo through the contact details Email Info@payredoo.com provided on our website.